Introducing our new concierge service!

We can do the admin work for you!  Just ask us at hello@whatson4kids.co.uk

Q. What does the concierge service do?

A. Anything to do with your account and class advertising on What's On 4 Kids!

Including:
    Add class info for you
    Update class info
    Use your boosts
    Cancel, upgrade or downgrade your subscription

You tell us!

Q.  Is there a cost for the concierge service?

A.  Nope!  The concierge service is free and just part of being on What's On 4 Kids.

We know how busy you are and want to give you more time doing the things you love - and less admin!

Q. Can I list my classes for free?

A. Yes!  We have a free one month trial available.  Just select the 'White' subscription.

Q.  How will parents and carers find my class information?

A.  There are quite a few ways!

By searching in their area on What's On 4 Kids

By being automatically matched in their What's On 4 Kids member account

By your listing page on What's On 4 Kids being displayed in a Google Search

On the What's On 4 Kids social media

Q. How do I update my class information

A. Just login to your account and go to your listing and click edit

OR - you can ask us to do it for you!  Just email us the updates needed at hello@whatson4kids.co.uk

Q. My class information isn't showing when I search?

A. This is very likely because you've added or updated your details and your listing is in moderation.

This usually takes less than 24 hours.

The other reasons could be that you're using our show from or show to dates.

But if you're not sure just email us at hello@whatson4kids.co.uk and we'll check this out for you


Q. How do I cancel or change my subscription?

A. Just login to your account and go to your subscription page.  You can cancel, downgrade and upgrade from here with one click.

OR - you can ask us to do it for you!  Just email us the updates needed at hello@whatson4kids.co.uk

Q. How do parents book a class with me?

A. All our subscriptions (apart from our free trial) let you add a book button with your booking link on it - or if you are a ThinkSmart Software customer you can put your bookings directly on What's On 4 Kids.   You just need a key from ThinkSmart and we can ask them to send that to you with the concierge service. Find out more here.

Q. What are boosts and how do they work?

A. You can use your boosts to be promoted to the top the search results.  Each boost last for 3 days.

Every subscription (apart from the free trial) has some boosts every month.

Just login to your account and go to your listings page to use your boosts. 

OR - you can ask us to do it for you!  Just email us the updates needed at hello@whatson4kids.co.uk

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