Awards Event Terms and Conditions

Thank you for your interest in participating in the What's On 4 Kids Activities Awards Event 2021 . Before you proceed to purchase tickets, we strongly recommend you address the following terms and conditions:

• In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets or be allocated tickets to the What's On 4 Kids Activities Awards Event 2021, referred to as 'event'.   ‘Our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of the What's On 4 Kids Activities Awards Event 2021 – What's On 4 Ltd t/a Grow4th.

• By opting to purchase, allocate or possess tickets to the What's On 4 Kids Activities Awards Event 2021, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the What's On 4 Kids Activities Awards Event 2021 premises.

• Please note that What's On 4 Ltd t/a Grow4th reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser www.whatson4kids.co.uk. These changes will relate back to the date of purchase of What's On 4 Kids Activities Awards Event 2021 tickets.

• The price of the What's On 4 Kids Activities Awards Event 2021 ticket is displayed on the booking page for this event. This figure is non-negotiable.

• The ticket you purchase represents a revocable license for you to access public areas of Warner Bros. Studio Tour London - The Making of Harry Potter on Thursday 25th November 2021 from 6pm to 11.45pm, when the What's On 4 Kids Activities Awards Event 2021 is scheduled to be hosted. The license includes the revocable right to attending the What's On 4 Kids Activities Awards Event 2021. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

• The bearer has to assume full responsibility of the What's On 4 Kids Activities Awards Event 2021 tickets, once (s)he receives it. What's On 4 Ltd t/a Grow4th has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

• Kindly note that www.whatson4kids.co.uk is the sole authorised source for purchasing the What's On 4 Kids Activities Awards Event 2021 tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.

• The tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

• Please note that tickets cannot be redeemed against cash, credits, or any other benefits.

• What's On 4 Ltd t/a Grow4th has the right to investigate if there has been any violation of the ticketing terms and conditions. In case of any conflicts, the decision of will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

• The event service will be deemed to have been delivered in its entirety as soon as it starts on 25th November 2021. From that point on, no refund requests will be entertained.

• If you are not able to access any particular section(s) of the venue due to delays, government regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.

  Ticket refunds will be offered for finalists and their one associated guest should a finalist test positive for COVID19. A positive PCR test will be required. Guest tickets will not be refunded but can be offered to another representative to attend on their behalf.  NHS guidelines on isolation periods will be adhered to in such instances and each dealt with on a case by case basis. 
  

• If the event is cancelled in its entirety due to any unforeseen circumstances, we have the sole and absolute right to:

• i) reschedule the event, or

• ii) issue a partial/full refund, or

• iii) not issue any refunds.

             Please note that the decision of the issuer in such cases will be deemed final and binding.

• If the event is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, government announcements, strikes, delays in production, and the like. Once again, the decision will be considered final.

• If the event has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on travel, accomodation, shipping fees, processing fees, handling fees, and such other charges.

• Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. cannot be, in any way, held liable for that.

• All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.

• What's On 4 Kids Activities Awards Event 2021 is a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending is 18.

• If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to the event. No refunds, full or partial, will be issued either.

• At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.  You and your personal belongings may also be subject to security checks.  Please note that no food or beverages can be bought into the event and may be confiscated.

• You confirm that you will not attend the event if you have any symptoms of Covid-19 on the day of the event or in the days preceding the event, if you have received a positive test for Covid-19 within 14 days of the event or if you have you been requested to self-isolate at the time of the event by an official source such as the 'Track and Trace' system.  If you are unable to attend the event for any of these reason no refunds will be issued by us.
  

• Please advise What's On 4 Ltd t/a Grow4th of any food allergies or intolerances at least 14 days before the event and advise your waiter/waitress at the event.

• By purchasing tickets and presenting the same at the venue, you give your consent to to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for processing in relation to your attendance of the What's On 4 Kids Activities Awards Event 2021.  Please see our Privacy Policy for further details.
  

• You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.

  In attending the event you confirm that you may be featured in photography and film on the night which may then be used for promotional purposes. If you do not wish to be featured in any official film or photographs please advise the organisers as soon as you are able 

• What's On 4 Ltd t/a Grow4th does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

• What's On 4 Ltd t/a Grow4th follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

• Please note that you purchase tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

• In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

             We really hope you will have a great time at the What's On 4 Kids Activities Awards Event 2021.